FAQ
Frequently Asked Questions
What are the age requirements to rent a vehicle from Luxury 1 Rentals?
To rent a luxury vehicle from us, you must be at least 21 years old and possess a valid driver’s license. International customers must provide a valid passport and an international driver’s license. Additional drivers must meet the same eligibility requirements.
What is the minimum rental period?
The minimum rental period is 24 hours. However, we also offer flexible rental options to accommodate longer durations. Please check our website or consult with our customer service team for more information.
How can I make a reservation with Luxury 1 Rentals?
Making a reservation is easy! You can either use our user-friendly online booking system on our website or contact our customer service team directly. Our team will guide you through the reservation process and assist you in choosing the perfect luxury vehicle for your needs.
What payment methods are accepted by Luxury 1 Rentals?
We accept payments via major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer alternative payment options, which can be discussed with our customer service team.
More questions
If you need to cancel your reservation, please notify us at least 48 hours prior to the scheduled pickup time. Cancellations made within this window may incur a cancellation fee. For detailed information on our cancellation policy and refund process, please refer to our Terms of Service or contact our customer service team.
We offer generous mileage allowances for our rental vehicles, allowing you to enjoy your journey without worrying about excess mileage charges. However, specific mileage limits may vary depending on the chosen vehicle and rental duration. Please consult with our customer service team for detailed information.
All of our rental vehicles come with comprehensive insurance coverage. The coverage includes specified limits for liability, collision, and theft. Renters are responsible for any damage, loss, or theft up to the stated deductible amount. Additional coverage options, such as Collision Damage Waiver (CDW), may be available for purchase.
Yes, you may add an additional driver to the rental agreement. The additional driver must meet the same eligibility requirements and present a valid driver’s license at the time of rental. Please notify our team in advance, and they will guide you through the process.
You can reach us through various channels. Our customer service team is available via phone and email during our office hours. The contact details can be found on our website’s “Contact” page. We are always here to answer your questions and provide any necessary support.
If you have any other questions that are not answered here or require further clarification, please do not hesitate to reach out to our customer service team. We are committed to providing exceptional service and ensuring that your luxury car rental experience is nothing short of extraordinary.